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FAQ

Frequently Asked Questions

How long will it take for my order to arrive?
At Battersby Sports Ground Supplies, we aim to send out all orders out as soon as we can. To enable us to do this, please order by 2pm so the order can be despatched promptly. We cannot be held responsible for unforeseen delays from third party couriers. (Remote areas of the UK may take longer, or adverse weather conditions may cause unforeseen delays.)

Do I need a certificate of competence to purchase a professional pesticide? (weed killer, fungicide, plant protection)
No, you do not need a certificate of competence to purchase a professional pesticide such as weed killer. Anybody is able to purchase them. However the individual that applies a pesticide professionally must have a National Proficency Test Council qualification. However if that individual is working within ‘sight and sound’ of a person who has that particular qualification. For example, for knapsack spraying it would require a PA1, PA6 (City of Guilds or Lantra NPTC Qualification) For boom spraying it would require PA1, PA2 (City of Guilds or Lantra NPTC Qualification).
Should you have any specific queries on what qualification you may require don’t hesitate by emailing us on sales@sports-grounds.com

Is my pesticide, weed killer, safe around children, pets and other animals?

  • Children & Pets
    • It’s normal to keep children and pets away from sprayed or worked areas until the product has completely dried or absorbed. Once dry or absorbed and there are no signs of the product usage, it is generally safe for pets and children to go back and use the treated area.
  • Chickens, Guinea Pigs, Rabbits, Geese, Puppies & Chickens
    • It is strongly advisable to contact us if applying pesticides in areas where the above animals will be using. We can then get in touch with the manufacture of that product, so we get the correct advice to yourselves.
  • Grazing Animals
    • Always read the product label first. Exclusions of grazing animals such as horses and sheep vary from product to product. If you are unsure still after reading the product label, email: sales@sports-grounds.com and we will more than happy to help.

ALWAYS READ THE LABEL BEFORE USING PESTICIDES

How long will my pesticides last in the bottle?
Pesticides on a whole don’t have a sell by date. However once they are opened, they must be kept away from frost and cold adverse weather conditions, but then they should last for a number of years. Some pesticides lose the approval for use, so if you haven’t used them for a long time you should first check, to make sure they have not lost their approval for use as carrying on using them would not be permitted. You can also contact us via email  and we can give you advice too. Storing a pesticide that you have mixed and diluted will start to reduce efficiency over a period of time. So we recommend mixing the correct amount of product that you need to carry out a certain job, and also mixing the pesticides as close as possible to actually carrying out that particular job to ensure that you get the maximum results.

How do I know what the dilution rates are for each product?
The dilution rates for all pesticides are on the product labels, and must always be read first before use. If you are at all uncertain, please seek professional advice.

Can I get any technical help for a problem or product?
Yes, we have trained and knowledgable individuals as part of our team. So should you have any query regarding a product or problem, email sales@sports-grounds.com.

Do I need a certificate of competence for USING a professional use product?
For use of a professional use product, the user must have a recognised certificate of competence or be working under the direct supervision of someone who has such a certificate.

Do I need a certificate of competence for USING an amateur (home garden) product?
Products that are authorised for amateur (home garden) use do not require the user to be trained if used by gardeners in the home garden.

Why are delivery rates a lot more than other deliveries for smaller regular parcels?
There are certain restrictions and legislation that we must comply with as we are sending out Pesticides. This all depends on the weight and toxicity of the product we are sending. All packaging complies with the current legislation by showing the quantity, UN Numbers, Packing group and Class. As they are pesticides being sent by our ADR and limited quantity couriers, it is the explanation to why the shipping costs are more expensive compared to other packages.

How are delivery rates calculated?
Deliveries are calculated on the weight of your order. Up to 25 KGs counts as one parcel. As a whole the UK will be charged £8.40 (incl VAT) up to 30Kgs/L, which will be delivered between 24-48 hours. However deliveries to the Scottish Highlands, Northern Ireland, Isle of Scilly and Isle of Man will be charged £10.90 incl VAT. You can check the postage total, by adding your desired items to your basket and putting your delivery address in. It will show you the delivery charge before you commit to purchasing that order.

Can you do bulk palleted deliveries?
Yes we do bulk palleted deliveries on all products we stock and deliver all across the mainland UK. These delivery options and prices will automatically update for you upon checking out. If you have a more custom sized order requirement, Please get in touch with us via email sales@sports-grounds.com.

Can you do the work for me?
We have a skilled workforce who work, manage and advise a number of sporting, education and private establishments. We provide a whole host of affordable services that you can view here. Alternatively, you can email: sales@sports-grounds.com

Do I need to use a credit/debit card to check out?
Yes, we require a credit/debit card to take payment and secure your order but we do have many options for you to pay for your order. You can choose click and collect and when you pick up your order from our trade counter, you may pay using your card, or cash. If you have any queries, please email sales@sports-grounds.com

We do also allow payments via cheques and bank transfers however the products will not be despatched until the funds have cleared. If you are wanting to pay via bank transfer or cheque please contact us via email with your order number and contact details to: sales@sports-grounds.com and a member of the team will contact you.

Do I need to have a certificate of competence for using professional use products if I am…

  • Applying it as a service
    • If you are applying pesticides, weed killers, fungicides (Plant Protection Products, PPPs) as part of a service on someone else’s land you need to have an appropriate NPTC certificate of competence or be working in sight and sound of an appropriately qualified person.
    • This is also the case if you are using non-professional products
  • Applying under Grandfather Rights (born before 31st December 1964)?
    • If you were born before 31st Dec. 1964 you can apply professional use pesticide on your own land under Grandfather Rights. However from 26th November 2015, this will expire and you will need a relevant certificate of competence to continue to apply professional pesticides.
    • The certificate of competence you can work under can either be the Grandfather Rights Certificate conversion certificate “Level 2 Award in the Safe Use of Pesticides Replacing Grandfather Rights” or the appropriate NPTC – PA1, PA2, PA6 awarded by City & Guilds or Lantra.
    • Please note a Grandfather’s Right conversion certificate will only allow you to continue to use professional pesticides on your own land. If you wish to apply pesticides to another person’s land you will need to have the appropriate NPTC – PA1, PA2, PA6 certificates from City & Guilds for Lantra.
  • Applying to my own land?
    • Born after 31st Dec. 1964 – You must have the relevant NPTC certificate of competence to apply a professional use product to your own land. This may vary according to the product you are applying and the application method for example
    • Knapsack spraying would require a PA1, PA6 – City and Guilds or Lantra – NPTC qualification
    • Boom sprayer application (mounted or trailed) would require a PA1, PA2 – City & Guilds or Lantra – NPTC qualification
    • Born before 31st Dec. 1964 – you can still operate under Grandfather Rights up until 26th November 2015.

Can I order online and pick it up from the Battersby warehouse?
Yes, this will mean you are not charged a delivery charge. Select ‘Click and Collect’ when checking out.

Are your prices competitive?
Yes, our prices are very competetive. There is a reason why we have been going over 180 years! We constantly monitor our competitors online and offline to ensure our customers are not paying over the odds for product. We believe our prices are some of the most competitive on the market. Got a question? Just email; sales@sports-grounds.com

Do you do trade accounts?
Yes, we do trade accounts. Please email sales@sports-grounds.com for more information.

 

If you have anymore questions or you cannot find what you are looking for, please email: sales@sports-grounds.com